Senin, 28 Februari 2011

[U721.Ebook] Download PDF The Business Style Handbook, Second Edition: An A-to-Z Guide for Effective Writing on the Job, by Helen Cunningham, Brenda Greene

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The Business Style Handbook, Second Edition:  An A-to-Z Guide for Effective Writing on the Job, by Helen Cunningham, Brenda Greene

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The Business Style Handbook, Second Edition:  An A-to-Z Guide for Effective Writing on the Job, by Helen Cunningham, Brenda Greene

Revised and updated for the newest digital platforms--the classic guide to business writing style and protocols

While retaining all the valuable information that has made The Business Style Handbook a modern classic, the second edition provides new words, phrases and guidance to help you express yourself clearly, confidently and correctly on any digital platform.

New to this edition:

  • Updated A-to-Z section with 250 new entries
  • Best practices for email in a world of portable devices
  • Insights from communications executives at global companies
Praise for The Business Style Handbook

"This may be the handiest and clearest book of tips on basic business writing I've read in a long time."
--Pam Robinson, cofounder, the American Copy Editors Society

"An excellent primer on how to communicate effectively in a business setting."
--Michael Barry, vice president, media relations, Insurance Information Institute

"This book is especially helpful for people when English is their second language. I recommend it to all my business classes."
--Elizabeth Xu, Ph.D., author, executive mentor and leadership class instructor, Stanford University

"You never want poor writing to get in the way of what you're saying. . . . This style guide is a valuable resource to help ensure that the quality of your writing differentiates you."
--Bart Mosley, principal and chief investment officer, Alprion Capital Management LP

  • Sales Rank: #173240 in Books
  • Brand: Brand: McGraw-Hill
  • Published on: 2012-10-23
  • Released on: 2012-10-23
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.40" h x .80" w x 5.60" l, .75 pounds
  • Binding: Paperback
  • 304 pages
Features
  • Used Book in Good Condition

Review
With the explosion of texts, instant messages, social media posts and blogs, they [Cunningham and Greene] say that the writing rules first outlined in their book 10 years ago are more important now than ever. They recently updated their book and re-connected with many of the Fortune 500 employers they interviewed years ago to find that no matter the profession, employees are writing more. �-- Anita Bruzzese,� USA Today, Why you should have paid attention in grammar class

Although there are many style guides, this no-nonsense guidebook focuses strictly on business writing. The email chapter should be a must-read for every business professional who feels tempted to add a smiley face or to hit reply all to every message. It is a handy and well-organized reference book for anyone who wants to write more effectively on the job, and it may be a valuable gift for someone who uses English as a second language.�-- Tricia Drevets, ValueWalk.com, Before You Hit the Send Key, Check Out These Books on Business Writing

This is one of the best style books I have ever come across. The explanations and examples are clear and concise. I use it on a daily basis and would be lost without it! -- Molly, Goodreads�

Recommended reading -- Microsoft Education Competencies: Written communications

Trust me, this straightforward, compact book will keep you out of a lot of trouble. It includes several chapters on overall style, but its true value lies in the A-Z listing of common terms and usage rules.... Notice the word 'business' in the book's title. Unlike style guides that are written from a journalism perspective... The Business Style Handbook stays focused on business communication.... If I don't find the answer here, I move on to more extensive manuals. But I usually find it here quickly." -- Luke Michel, content strategist, PixelMEDIA

The second edition of The Business Style Handbook ... offers tips on business writing, including an A-to-Z guide on words that might be confused with others, or whose proper usage may not be clear. -- The Globe and Mail, Harvey Schachter

Recommended book -- U.S. Department of Agriculture's APHIS Leadership Development Toolkit

Included in the Skillsoft Books 24x7�BusinessPro collection of resources for on-demand learning.

About the Author
Helen Cunningham was�director of corporate communications at a financial services company in New York for more than a decade.�Previously, she held communications/editorial positions at The Economist Group, a major U.S. multinational corporation and an international law firm. She also worked�on a joint venture in Moscow.�

Brenda Greene is the author of five books and a former�editor at Whitney Communications, Working Woman magazine and the North Jersey Herald & News. She is co-author of "The Web 2.0 Job Finder" and the author of both editions of "Get the Interview Every Time: Proven Resume and Cover Letter Strategies from Fortune 500 Hiring Professionals" and "You've Got the Interview ... Now What?" She coauthored "America's Girl: The Incredible Story of How Swimmer Gertrude Ederle Changed the Nation," which won the International Swimming Hall of Fame 2010 Buck Dawson award.

Most helpful customer reviews

7 of 7 people found the following review helpful.
A terrific resource!
By Michael J. Dowling
I am a ghostwriter, editor, and publisher, and for the past few years I have been recommending the first edition of this excellent book on my website and in my "Effective Business Writing" webinars. I am delighted that Cunningham and Greene have now published an expanded and updated second edition.

In this age of the internet, everyone is a writer. The quality of one's writing can affect the success of a career and even the success of an entire business. Unclear guidelines result in inconsistent, error-prone communications that can hurt the image of individuals and organizations. They also can lead to much wasted time, as people have to ask and answer the same questions over and over again.

Cunningham and Greene have created an excellent resource for business professionals. "The Business Style Manual" is concise, yet quite comprehensive. It should be on the desk of every business professional. Companies would do well to give copies to all of their employees.

4 of 4 people found the following review helpful.
Extremely helpful. Highly recommended.
By Andrea Valdivieso
After reading The Business Style Handbook, I found that not only was it extremely helpful, but it was also written in such a way that anyone can understand its concepts. Seeing as I have recently graduated from college, this book has helped me in my everyday life from casually writing with friends and family to more formal work situations and e-mails. The breakdown of The Business Style Handbook also allows its readers to flip through the index and find exactly what they may be looking for. I have already recommended this book to many of my friends and colleagues seeing that a person of any age can benefit from its content.

4 of 4 people found the following review helpful.
Great business tool
By DCharles
I do business with people around the world and writing well is essential for my work. I need to be sure all my communications are clear, succinct and correctly written. This book is an excellent resource for meeting that standard. I have the e-version, which is easy to search and always on hand when I travel.

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Rabu, 23 Februari 2011

[L516.Ebook] PDF Ebook Observational Studies (Springer Series in Statistics), by Paul R. Rosenbaum

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Observational Studies (Springer Series in Statistics), by Paul R. Rosenbaum

A sound statistical account of the principles and methods for the design and analysis of observational studies. Readers are assumed to have a working knowledge of basic probability and statistics, but otherwise the account is reasonably self- contained. Throughout there are extended discussions of actual observational studies to illustrate the ideas discussed, drawn from topics as diverse as smoking and lung cancer, lead in children, nuclear weapons testing, and placement programs for students. As a result, many researchers will find this an invaluable companion in their work.

  • Sales Rank: #1090296 in Books
  • Published on: 2002-01-08
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.21" h x .88" w x 6.14" l, 1.60 pounds
  • Binding: Hardcover
  • 377 pages

Review

"This second edition is about fifty percent larger than the original. The flavour is the same. The book provides a thoughtful discussion, at a mathematical and conceptual level, of what can and cannot be learned from observational studies."

ISI Short Book Reviews, Vol. 22/2, August 2002

 

 

From reviews of the First Edition:
"A fascinating book which combines elegant theory with good practical advice on applications, including in-depth discussion of many interesting examples from diverse fields."
Short Book Reviews of the International Statistical Institute

"Observational Studies" will be extremely useful to researchers and graduate students in the biomedical and social sciences... The book is well written in an area where clarity is difficult... It will set a new standard for the analysis of observational studies."
Journal of the American Statistical Association

"Rosenbaum's text does a great job of merging the theoretical with the practical, and provides a nice resource for a broad range of researchers... Consultants and field researchers, particularly in public health, will appreciate the examples and discussion of different research designs."
The American Statistician

"Generously dispersed throughout the volume are fundamentally important, but seldom explicitly recognized, insights about the logic of research design. Virtually any reader will find much of value in this book, especially concerning design issues."
Applied Psychological Measurement

"In summary, Observational Studies is an excellent book. It should be widely and carefully read."
Journal of Educational and Behavioral Statistics

Most helpful customer reviews

0 of 0 people found the following review helpful.
Five Stars
By V. Reinhardt
Orders placed for others, no complaints

31 of 32 people found the following review helpful.
best book on observational studies
By Michael R. Chernick
Many years ago the famous statistician Ronald Aylmer Fisher criticized analyses that linked lung cancer to smoking. He argued that these studies had hidden biases because they were not controlled experiments. He proposed that smokers could be different from non-smokers because of a genetic propensity to desire cigarettes and that this genetic trait could be correlated with a higher incidence of lung cancer. Thus it would be possible to see a higher frequency of lung cancer among smokers because of this genetic trait rather than because the smoking itself causes the cancer. As far-fetched as this argument may seem to us today, it is based on sound statistical principles and points out some of the potential problems that occur with observational studies.
Although randomized control trials are the best way to determine differences in treatment effects, they are not always practical or ethical. It would be wrong to randomly choose subjects and force some of them to smoke.

Getting around issues of bias in observational studies was first addressed by Cochran who published a book on the subject in 1983. Rosenbaum came out with his own book in 1995 and this second edition expands and updates that popular text.

In Chapter 1 he present examples of observational studies and raises many important issues. Chapter 2 explains the principles of randomized controlled experiments. In Chapter 3 he covers overt bias and some of the basic methods to adjust for it. The sensitivity of observational studies to hidden biases is covered in Chapter 4.

This book is well written, authoritative and contains numerous references and examples. It also includes a chapter on how to plan an observational study.

Such studies are very important to epidemiologists who want to discover the cause of an epidemic or a disease. With large data base it is possible to remove or adjust biases by matching subjects using propensity scores. Rosenbaum effectively describes how propensity scorng and stratification can be used to make observational studies behave more like randomized control trials.

14 of 15 people found the following review helpful.
Premier book on this topic
By Camber
From what I can tell, this is the premier book on observational studies, and Paul Rosenbaum is clearly an expert on the topic.

The book is written at essentially three levels: (a) qualitative discussions, (b) key statistical models and methods, and (c) more advanced and specialized topics, typically involving more advanced mathematics. Readers with a modest background in statistics (like me) will benefit from reading the book at the first level, but the second level will be tough going and the third level will be mostly out of reach. Therefore, I think the target audience for this book is mainly people with a strong background in statistics, which would include advanced undergraduates, graduate students, and professional statisticians.

Unlike experiments, observational studies try to discern the effects of treatments in situations where the assignment of treatments to subjects isn't controlled by the investigator. This situation is common in biomedicine and other areas, so this topic is very important. Lack of control in assigning treatments raises questions of overt and potential bias, and the aim of the book is largely to present statistical approaches to identify and analytically adjust for such biases so that plausible conclusions can be drawn regarding the likely effects of treatments. A key point here is that there's no single objectively "correct" statistical approach to use for this purpose, but rather it's a matter of developing statistical models, the validity of which is largely a matter of judgment. In this regard, Rosenbaum appropriately weaves in considerations from the philosophy of science throughout the book, so you'll hear names like Popper, Lakatos, Feyerabend, and Wittgenstein.

To the extent that I'm qualified to do so, I recommend this book to anyone with a serious interest in observational studies, and especially to people with a background in statistics strong enough to make full use of the book. Even with my limitations, I benefitted from this book and grasped the main ideas, and I look forward to returning to the book when I'm better prepared to tackle the math.

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Senin, 14 Februari 2011

[S932.Ebook] PDF Ebook Five Against the Sea: A True Story of Survival and Courage, by Ron Arias

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Five Against the Sea: A True Story of Survival and Courage, by Ron Arias

  • Sales Rank: #15291655 in Books
  • Published on: 1989
  • Binding: Paperback

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Selasa, 08 Februari 2011

[E956.Ebook] Download PDF Grit: The Power of Passion and Perseverance, by Angela Duckworth

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In this must-read book for anyone striving to succeed, pioneering psychologist Angela Duckworth shows parents, educators, students, and business people—both seasoned and new—that the secret to outstanding achievement is not talent but a focused persistence called “grit.”

Why do some people succeed and others fail? Sharing new insights from her landmark research on grit, MacArthur “genius” Angela Duckworth explains why talent is hardly a guarantor of success. Rather, other factors can be even more crucial such as identifying our passions and following through on our commitments.

Drawing on her own powerful story as the daughter of a scientist who frequently bemoaned her lack of smarts, Duckworth describes her winding path through teaching, business consulting, and neuroscience, which led to the hypothesis that what really drives success is not “genius” but a special blend of passion and long-term perseverance. As a professor at the University of Pennsylvania, Duckworth created her own “character lab” and set out to test her theory.

Here, she takes readers into the field to visit teachers working in some of the toughest schools, cadets struggling through their first days at West Point, and young finalists in the National Spelling Bee. She also mines fascinating insights from history and shows what can be gleaned from modern experiments in peak performance. Finally, she shares what she’s learned from interviewing dozens of high achievers—from JP Morgan CEO Jamie Dimon to the cartoon editor of The New Yorker to Seattle Seahawks Coach Pete Carroll.

Winningly personal, insightful, and even life-changing, Grit is a book about what goes through your head when you fall down, and how that—not talent or luck—makes all the difference.

  • Sales Rank: #40815 in Books
  • Published on: 2016-05-03
  • Released on: 2016-05-03
  • Formats: Audiobook, CD, Unabridged
  • Original language: English
  • Number of items: 8
  • Dimensions: 5.75" h x .80" w x 5.06" l, 1.10 pounds
  • Running time: 33751 seconds
  • Binding: Audio CD

Review
“I kept wanting to read this book aloud-to my child, my husband, to everyone I care about. There are no shortcuts to greatness, it’s true. But there is a roadmap, and you are holding it.” (Amanda Ripley, New York Times bestselling author of The Smartest Kids in the World: And How They Got That Way)

“Grit is a persuasive and fascinating response to the cult of IQ fundamentalism. Duckworth reminds us that it is character and perseverance that set the successful apart.” (Malcolm Gladwell, New York Times bestselling author of The Tipping Point, Blink, and Outliers)

“Psychologists have spent decades searching for the secret of success, but Angela Duckworth is the one who found it. In this smart and lively book, she not only tells us what it is, but also how to get it.” (Daniel Gilbert, author of Stumbling on Happiness)

“A contemporary classic—a clarifying and deeply-researched book in the tradition of Stephen Covey and Carol Dweck. For anyone hoping to work smarter or live better, Grit is an essential—and perhaps life-changing—read.” (Daniel H. Pink, author of Drive and To Sell Is Human)

“Fascinating. Angela Duckworth pulls together decades of psychological research, inspiring success stories from business and sports, and her own unique personal experience and distills it all into a set of practical strategies to make yourself and your children more motivated, more passionate, and more persistent at work and at school.” (Paul Tough, author of How Children Succeed)

“This book will change your life. Fascinating, rigorous, and practical, Grit is destined to be a classic in the literature of success.” (Dan Heath, co-author of Made to Stick, Switch, and Decisive)

“Utterly captivating, inspiring and original…Once you pick up Grit, you won’t be able to tear yourself away.” (Amy Cuddy, Harvard Business School professor and author of Presence)

“Enlightening…Grit teaches that life’s high peaks aren’t necessarily conquered by the naturally nimble but, rather, by those willing to endure, wait out the storm, and try again.” (Ed Viesturs, Seven-Time Climber of Mount Everest and author of No Shortcuts to the Top)

“Readable, compelling and totally persuasive. The ideas in this book have the potential to transform education, management and the way its readers live. Angela Duckworth’s Grit is a national treasure.” (Lawrence H. Summers, Former Secretary of the Treasury and President Emeritus at Harvard University)

“Masterful…Grit offers a truly sane perspective: that true success comes when we devote ourselves to endeavors that give us joy and purpose.” (Arianna Huffington, author of Thrive)

“I�m convinced there are no more important qualities in striving for excellence than those that create true grit…I hope you enjoy the book as much as I did.” (Brad Stevens, Coach of the Boston Celtics)

“Empowering…Angela Duckworth compels attention with her idea that regular individuals who exercise self-control and perseverance can reach as high as those who are naturally talented-that your mindset is as important as your mind.” (Soledad O'Brien, Chairman of Starfish Media Group and former co-anchor of CNN's “American Morning”)

“Invaluable…In a world where access to knowledge is unprecedented, this book describes the key trait of those who will optimally take advantage of it. Grit will inspire everyone who reads it to stick to something hard that they have a passion for.” (Sal Khan, founder of Khan Academy)

“A combination of rich science, compelling stories, crisp graceful prose, and appealingly personal examples…Without a doubt, this is the most transformative, eye-opening book I’ve read this year.” (Sonja Lyubomirsky, Professor, University of California, Riverside and author of The How of Happiness)

“A thoughtful and engaging exploration of what predicts success. Grit takes on widespread misconceptions and predictors of what makes us strive harder and push further…Duckworth’s own story, wound throughout her research, ends up demonstrating her theory best; passion and perseverance make up grit.” (Tory Burch, Chairman, CEO and Designer of Tory Burch)

“I love an idea that challenges our conventional wisdom and ‘grit’ does just that! Put aside what you think you know about getting ahead and outlasting your competition, even if they are more talented. Getting smarter won’t help you—sticking with it, will! (Simon Sinek, author of Start With Why and Leaders Eat Last )

“Profoundly important. For eons, we’ve been trapped inside the myth of innate talent. Angela Duckworth shines a bright light into a truer understanding of how we achieve. We owe her a great debt.” (David Shenk, author The Genius in All of Us: New Insights into Genetics, Talent, and IQ)

“This book gets into your head, which is where it belongs…For educators who want our kids to succeed, this is an indispensable read.” (Joel Klein, former Chancellor, New York City public schools)

“Grit delivers! Angela Duckworth shares the stories, the science, and the positivity behind sustained success…A must-read.” (Barbara Fredrickson, author of Positivity and Love 2.0 and President of the International Positive Psychology Association)

About the Author
Angela Duckworth, PhD, is a 2013 MacArthur Fellow and professor of psychology at the University of Pennsylvania. She has advised the White House, the World Bank, NBA and NFL teams, and Fortune 500 CEOs. She is also the Founder and Scientific Director of the Character Lab, a nonprofit whose mission is to advance the science and practice of character development. She completed her BA in neurobiology at Harvard, her MSc in neuroscience at Oxford, and her PhD in psychology at the University of Pennsylvania.�Grit: The Power of Passion and Perseverance�is her first book and an instant New York Times bestseller.

Angela Duckworth, PhD, is a 2013 MacArthur Fellow and professor of psychology at the University of Pennsylvania. She has advised the White House, the World Bank, NBA and NFL teams, and Fortune 500 CEOs. She is also the Founder and Scientific Director of the Character Lab, a nonprofit whose mission is to advance the science and practice of character development. She completed her BA in neurobiology at Harvard, her MSc in neuroscience at Oxford, and her PhD in psychology at the University of Pennsylvania.�Grit: The Power of Passion and Perseverance�is her first book and an instant New York Times bestseller.

Most helpful customer reviews

216 of 235 people found the following review helpful.
Good stories, difficult to justify a full book
By Aaron Gabriel
I commend the author for her effort on this book. The stories of people with the ability to persist are lively and interesting, but the overall feeling is of reading small vignette style biographies of people who are smarter, better, and more talented than you are, with anecdotal insights sprinkled throughout.

There's a measure of inspiration in her foundational message that, through hard work and persistence, you can become the best version of yourself. Her main point is that it's unlikely that you know your own limits, and that the act of striving against them each day can take you to an unexpectedly good place. However, the true value of this book would have been to teach us the best methods for increasing and maintaining our own grit, and to show that those methods are proven through research. Unfortunately, that doesn't yet exist because the research hasn't been conducted, except in a preliminary fashion.

Because that answer doesn't exist, the book and stories are reduced to a collection of recitations of interviews of successful people, not unlike other business and self-help books. It has a dusting of authority from the author herself, since she has substantially contributed to the field. An interested reader can glean their own lessons from that material, in additions to the insights the author provides. Still, the book lacks true weight, and would be greatly served by an update in a few years as the author and her peers conduct more research on the subject.

290 of 328 people found the following review helpful.
Save yourself a pile of time and just read her ...
By taras
Save yourself a pile of time and just read her paper "Grit: perseverance and passion for long-term goals", Journal of personality and social psychology, 2007. This book is the results from there, plus a collection of exaggerations and cherry-picked anecdotes.

11 of 12 people found the following review helpful.
7 to 9 13ths Worthwhile
By Larry P Kunz
Interesting and worthwhile theory and supporting evidence, for 7-9 chapters. Like too many books in this genre, the author seems to have run out of content yet continues with scant new insight and increasing speculation.

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Jumat, 04 Februari 2011

[V694.Ebook] PDF Download Retailing Management, 9th Edition, by Michael Levy, Barton Weitz, Dhruv Grewal

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Retailing Management, 9th Edition, by Michael Levy, Barton Weitz, Dhruv Grewal

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Retailing Management, 9th Edition, by Michael Levy, Barton Weitz, Dhruv Grewal

Retailing Management's 9th edition places critical and practical emphasis on five exciting new developments in retailing's high tech, global, growth industry: (1) big data and analytical methods for decision making, (2) communicating with customers and enhancing the shopping experience with social media and smart phones, (3) utilizing mobile channels and providing a seamless multichannel customer experience, (4) engagement in corporate social responsibility and the social considerations of business decisions, and (5) the impacts of globalization on the retail industry. With focus on some of the most admired and sophisticated retailers in the world like Wal-Mart, Home Depot, Amazon, Starbucks, and Kroger, the 9th edition of Retailing Management provides challenging and rewarding opportunities for students interested in retailing careers and careers with companies such as IBM, Procter & Gamble, and Google that support the retail industry. New Vignettes in each chapter and the addition of Connect with SmartBook help the 9th edition of Retailing Management maintain and grow as the market's leading Retailing franchise.
Retailing Management is proud to welcome Dhruv Grewal, Toyota Chair of Commerce and Electronic Business, and Professor of Marketing at Babson College, to the 9th edition author team. Dhruv brings years of academic experience and close collaborations with Michael Levy to co-author several retailing articles and co-edit the Journal of Retailing from 2001 to 2007, round out this powerful author team.

  • Sales Rank: #58098 in Books
  • Brand: Brand: McGraw-Hill/Irwin
  • Published on: 2013-11-20
  • Original language: English
  • Number of items: 1
  • Dimensions: 11.00" h x 8.50" w x 1.25" l, .0 pounds
  • Binding: Hardcover
  • 670 pages
Features
  • Used Book in Good Condition

About the Author
Michael Levy, PhD, is the Charles Clarke Reynolds Professor of Marketing and Director of the Retail Supply Chain Institute at Babson College. He received his PhD in business administration from The Ohio State University and his undergraduate and MS degrees in business administration from the University of Colorado at Boulder. He taught at Southern Methodist University before joining the faculty as professor and chair of the marketing department at the University of Miami. Professor Levy has developed a strong stream of research in retailing, business logistics, financial retailing strategy, pricing, and sales management. He has published over 50 articles in leading marketing and logistics journals, including the Journal of Retailing, Journal of Marketing, Journal of the Academy of Marketing Science, and Journal of Marketing Research. He currently serves on the editorial review board of the Journal of Retailing, Journal of the Academy of Marketing Science, International Journal of Logistics Management, International Journal of Logistics and Materials Management, ECR Journal, and European Business Review. He is coauthor of Retailing Management, 6e (2007), the best-selling college-level retailing text in the world. Professor Levy was co-editor of Journal of Retailing from 2001–2007. Professor Levy has worked in retailing and related disciplines throughout his professional life. Prior to his academic career, he worked for several retailers and a housewares distributor in Colorado. He has performed research projects with many retailers and retail technology firms, including Accenture, Federated Department Stores, Khimetrics, Mervyn’s, Neiman Marcus, ProfitLogic (Oracle), Zale Corporation, and numerous law firms. He co-chaired the 1993 Academy of Marketing Science conference and the 2006 Summer AMA conference.

Dhruv Grewal, PhD (Virginia Tech), is the Toyota Chair in Commerce and Electronic Business and a professor of marketing at Babson College. His research and teaching interests focus on marketing foundations, marketing research, retailing, pricing, and value-based strategies. He was awarded the 2005 Lifetime Achievement in Behavioral Pricing Award by Fordham University. He is a “Distinguished Fellow” of the Academy of Marketing Science. He has also coauthored Marketing Research (2004, 2007). Professor Grewal has published over 70 articles in journals such as Journal of Marketing, Journal of Consumer Research, Journal of Marketing Research, Journal of Retailing, and Journal of the Academy of Marketing Science. He currently serves on numerous editorial review boards, including Journal of Retailing, Journal of the Academy of Marketing Science, Journal of Interactive Marketing, and Journal of Public Policy & Marketing. He served as co-editor of Journal of Retailing from 2001–2007. Professor Grewal has won many awards for his teaching including, 2005 Sherwin-Williams Distinguished Teaching Award, SMA; 2003 AMA Award for Innovative Excellence in Marketing Education; 1999 AMS Great Teachers in Marketing Award; Executive MBA Teaching Excellence Award (1998); School of Business Teaching Excellence Awards (1993, 1999); and Virginia Tech Certificate of Recognition for Outstanding Teaching (1989). He co-chaired: 1993 AMS Conference, 1998 Winter AMA Conference, a 1998 Marketing Science Institute Conference, 2001 AMA doctoral consortium, and 2006 Summer AMA Conference. Professor Grewal has taught executive seminars and courses and/or worked on research projects with numerous firms, such as IRI, TJX, Radio Shack, Monsanto, McKinsey, Motorola, and numerous law firms. He has taught seminars in the U.S., Europe, and Asia.

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4 of 4 people found the following review helpful.
Good customer service however the book came with a note ...
By Daniela Visbal
Good customer service however the book came with a note explaining why it had a different cover which was a bit disappointed as it never said in the product description that I would come with a different cover. I will be comparing its content to make sure is the one I need since it doesn't feel as heave as the one in the bookstore and the texture of the pages is weird maybe it is just me but I am taking it to the bookstore to compare.

3 of 3 people found the following review helpful.
Four Stars
By Eric Sullivan
Different looking book but inside everything is the same

0 of 0 people found the following review helpful.
Five Stars
By Jessica Hall
great product! perfect condition,

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